This looks great - my only thought is that the animation and text in the beginning of the video make a strong impression, and then there are no more graphic elements shown for the remainder of the video... it feels like another graphic later on would be a good way to bookend the clips. Perhaps something at around the 0:40 mark to highlight the concept of rapid response time and then something at 0:48 to highlight making changes without technical work. Just spitballing here, but maybe a variant of this icon for 0:40:
And maybe for 0:48, transition from this icon:
To this one:
Thoughts? Just throwing these out to start a conversation - I'm not married to any of those suggestions.
This is fantastic. Ship it!
On the the next one, as far as I am concerned. Great work, guys.